Privacy Policy
Last Updated: March 23, 2025
Serene Paths values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when using our website (www.serenepaths.net) and services.
1. Information We Collect
We collect the following types of data:
Personal Information (e.g., name, email, phone number, payment details)
Usage Data (e.g., website interactions, preferences, chatbot interactions)
Cookies & Tracking Technologies (to enhance user experience)
2. How We Use Your Information
Your data is used to:
Provide and improve our coaching, AI-assisted emotional support (Gabai), workshops, and digital products.
Communicate updates, promotions, and important notices.
Maintain security and prevent fraud.
3. Data Protection & Security
We implement strict security measures to protect your personal data. However, no online system is 100% secure. Please use our services responsibly.
4. Third-Party Sharing
We do not sell or rent your personal information. We may share data with trusted partners for:
Payment processing
Website analytics
Compliance with legal requirements
5. AI Chatbot Disclaimer
Gabai, our AI-assisted emotional support, is not a substitute for professional therapy or crisis intervention. If you are in distress, please reach out to a crisis hotline or licensed mental health professional.
PH Crisis Hotlines:
📞 National Center for Mental Health (NCMH) Crisis Hotline:
1553 (Luzon-wide landline toll-free)
0966-351-4518 / 0908-639-2672 (Globe)
0917-899-8727 (Smart)
📞 Hopeline Philippines:
0917-558-4673 (Globe)
0918-873-4673 (Smart)
(02) 8804-4673 (PLDT)
6. Your Rights
You may request access, correction, or deletion of your personal data by contacting us.
7. Policy Updates
We may update this policy periodically. Users will be notified of major changes.
8. Contact Us
📧 Email: info@serenepaths.net
🌐 Website: www.serenepaths.net
By using Serene Paths, you consent to this Privacy Policy. If you need immediate help, please reach out to a crisis hotline listed above.